Request for Service or Information

Please fill out this form to request service or information from city departments. Your submission will be reviewed by the 311 Customer Service Team during business hours (Monday through Friday, 8:30 am to 4:30 pm).

For information requests, you may be able to find your answer using our "how can we help you" tool or by searching the website.

If reporting a police, fire, medical, or other emergency, please call 911 immediately. If reporting a Public Works emergency (e.g., sewer overflow, traffic signal outage, fallen trees, toxic spill, etc) please call (510) 981-6620.