CITY OF BERKELEY RENT STABILIZATION BOARD
Services During the COVID-19 Pandemic
Last updated: July 16, 2021
- Monday, Tuesday, Thursday and Fridays from 9:00 a.m. - 4:45 p.m.
- Our offices will be CLOSED to the public on all Wednesdays
On days when we are CLOSED to the public: If you have an emergency associated with an eviction, please call the Eviction Defense Center at 510-452-4541. If you have an emergency related to an unlivable condition in your rental unit, please call the Rental Housing Safety Program at 510-981-5444 to request an inspection.
In-person services: check below for information on when in-person services are available.
NEW! Starting July 19, in-person housing counseling is available on a drop-in basis from 9:00 a.m. to 2:00 p.m. on Mondays, Tuesdays, Thursdays, and Fridays.
Housing counselors will continue to take calls to 510-981-7368 (RENT
) during our
office hours. If you call outside of counseling hours, please leave a message. If you do not reach a counselor directly during counseling hours, it’s because they are assisting other callers. Please leave a message. All messages should include:
- Your name
- Your property address
- A brief description of your issue
- If you’ve received a Notice to Pay Rent or Quit or other eviction notice (we will prioritize your call)
You can also email your question to
rent@cityofberkeley.info. Be sure to provide your address and unit number so we can give you the most accurate response.
All communications to our office will receive a response within 5 days. We know this is a stressful time, and appreciate your patience and understanding as we respond to a high volume of inquiries.
NEW! Starting July 19, the Rent Board’s Registration Unit will be open for in-person services from 9:00 a.m. to 2:00 p.m. on Mondays, Tuesdays, Thursdays, and Fridays. You can also reach the Registration Unit by phone at (510) 981-7368 Ext. 2 during our
office hours, or by email at
rent@cityofberkeley.info.
Petitions & Mediations
We are accepting new
petitions and
mediation requests, which can be submitted by mail or
email. All meetings are conducted remotely, with parties attending by phone or video through an internet-enabled device. Counselors can help parties with related paperwork and preparation, but cannot provide legal advice. Our
Rent Board Petitions Infographic gives a short overview of the process.
Other Services