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Rent Stabilization Board
Rent Stabilization Board

Services During the COVID-19 Pandemic

Last updated: January 2, 2022 

  • Monday, Tuesday, Thursday and Fridays from 9:00 a.m. - 4:45 p.m. (office hours 9 a.m. to 2 p.m., registration services only).
  • Our offices will be CLOSED to the public on all Wednesdays  
On days when we are CLOSED to the public:  If you have an emergency associated with an eviction, please call the Eviction Defense Center at 510-452-4541. If you have an emergency related to an unlivable condition in your rental unit, please call the Rental Housing Safety Program at 510-981-5444 to request an inspection.  
Not all services are available in person.  Please check below for more information.

Due to the ongoing public health crisis and limited staffing, Housing Counselors at the City of Berkeley Rent Board will only be providing remote services to the public and there will be no in-person counseling until further notice. You can schedule a video online zoom appointment with a Housing Counselor, email a housing counselor at, or you can call a counselor at (510) 981-7368 (RENT). Counselors are available Monday, Tuesday, Thursday, and Fridays from 9:00 am - 4:45 pm. (Closed every Wednesday)  All inquiries to our office will be responded to within 5 business days. Thank you for your patience.  
All email and voicemail messages should include:
  • Your name
  • Your property address
  • A brief description of your issue
  • If you’ve received a Notice to Pay Rent or Quit or other eviction notice (we will prioritize your call).     

The Rent Board’s Registration Unit is open for in-person services from 9:00 a.m. to 2:00 p.m. on Mondays, Tuesdays, Thursdays, and Fridays.  You can also reach the Registration Unit by phone at (510) 981-7368 Ext. 2, or by email at  

Petitions & Mediations
We are accepting new petitions and mediation requests, which can be submitted by mail or email. All meetings are conducted remotely, with parties attending by phone or video through an internet-enabled device. Counselors can help parties with related paperwork and preparation, but cannot provide legal advice.  Our Rent Board Petitions Infographic gives a short overview of the process. 

Other Services

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Rent Stabilization Board, 2125 Milvia Street, Berkeley, CA 94704
Questions or comments? Email: Phone: (510) 981-7368
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903