Everyone is required to stay home, except for essential needs. When out, protect yourself and those around you by wearing a face covering, staying 6 feet away from others, and washing your hands often. Learn more at cityofberkeley.info/covid19. City offices are closed to the public. Some services are available remotely.

The City of Berkeley Health Officer has ordered all residents to shelter at home, leaving only to receive or provide essential services, starting 12:01 am on Tuesday, March 17. See details of the Order, frequently asked questions, and recommendations from Berkeley Public Health at https://www.cityofberkeley.info/coronavirus.

City Council Live Stream: Please visit https://www.cityofberkeley.info/CalendarEventWebcastMain.aspx

ZAB Live Stream: Please visit http://www.cityofberkeley.info/Clerk/Commissions/Zoning_Adjustment_Board_Meeting_-_Video_Stream.aspx.

The City of Berkeley web site is undergoing scheduled maintenance starting on Friday night, September 13 and ending on Saturday afternoon, September 14. During this time, most web pages should be available, but some resources may become unavailable for short periods of time.

Looking for a live stream of the Zoning Adjustments Board (ZAB) meeting on 5/9/19, at 7:00pm? Please visit https://www.youtube.com/channel/UC1UAnZ8kU8EWllREyOY7rwQ/. The normal viewing methods will not work this time due to a concurrent City Council Special Meeting at the same time.

Looking for a live stream of the Zoning Adjustments Board (ZAB) meeting on 2/28/19, from 6:00 to 11:00 PM? Please visit http://www.cityofberkeley.info/Clerk/Commissions/Zoning_Adjustment_Board_Meeting_-_Video_Stream.aspx. The normal viewing methods will not work this time due to a concurrent City Council Special Meeting at the same date and time.

PG&E is reporting a widespread outage affecting thousands of customers in Berkeley and many City buildings, including the Finance Customer Service Center and the Permit Service Center. Call respective City services for further details, or check the PG&E outage page. Power is expected to return by 12:45pm. Traffic lights that are not working should be treated as a four-way stop sign.

Translation Disclaimer

Department of Public Works
Department of Public Works



Pacific Gas & Electric (PG&E):

Gas service interruption or gas leaks: Call the PG&E 24-hour customer service line at 1-800-743-5000. 

Electrical service interruption or power outage: Call the PG&E 24-hour customer service line at 1-800-743-5002.

TDD/TTY (Speech and hearing impaired): Call 1-800-652-4712. 

Alternate Language Services:

Chinese                   1-800-893-9555

Spanish                   1-800-660-6789

Vietnamese             1-800-298-8438

Note: PG&E has changed their policy for new gas and electric service installations. The customer is now responsible for obtaining the City PERMIT, paying INSPECTION costs, excavating and backfilling the trench for the gas pipe and/or electric conduit placement. PG&E does however, give the customer the option of hiring PG&E to do the trenching and backfilling at an additional cost to the customer. 

East Bay Municipal Utility District (EBMUD):

Water service interruption or water leaks: Call the EBMUD 24-hour customer service line at 1- 866- 403-2683. 

To turn your water service on or off: Call 1- 866- 403-2683.


New service or change of existing service:

Home Phone, Internet, Digital TV: Call 1-800-288-2020.
Wireless: 1-888-333-6651
Phone Repair Service: Call 611.

Accessible Service and Repair:

TTY: 1-800-397-3172 or 711 from your home phone.
Voice: 1-800-246-8464

UVerse: TTY: 1-800-855-2880
Wireless: TTY: 1-866-241-6568, Voice: 1-866-241-6567

For other services and alternate languages, check the front section of your local telephone book.


Cable television customer service: Call 1-800-COMCAST (1-800-266-2278). 

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Department of Public Works, 2180 Milvia Street, Berkeley, CA 94704
Questions or comments? Email: publicworks@cityofberkeley.info Phone: (510) 981-6300
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903