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 Missed Refuse or Plant Debris Pick-ups

Missed pickups must be reported no later than 5:00 p.m. the business day following the missed pick up (Monday - Friday) either by filling out an Online Service Request Form or by calling (510) 981-7270. See table below for reference.  Please remember to include your address and which service was missed (refuse or plant debris). 

Pick up day: Report Missed Pick-up by::
Monday 5:00 PM Tuesday
Tuesday 5:00 PM Wednesday
Wednesday 5:00 PM Thursday
Thursday 5:00 PM Friday
Friday 5:00 PM Monday
Saturday 5:00 PM Monday
Sunday 5:00 PM Monday


Note:  Residential customers contact Ecology Center (510) 527-5555 to report missed pick-ups of bottles/cans and fiber.


Refuse Holidays

There is NO City of Berkeley Collection Service for Refuse, Recycling or Plant Debris on these Holidays:

  • Thanksgiving Day
  • Christmas Day
  • New Year's Day

Refuse, recycling and plant debris collection that is normally scheduled on Thanksgiving, Christmas and New Year's Day will be collected on the next day of service.  All other collections will take place on schedule, regardless of the Holiday.


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City of Berkeley - Central Administrative Offices, 2180 Milvia St, Berkeley, CA 94704
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903