COVID-19 Updates: See cityofberkeley.info/covid19 for news, information, and status of City services.

Everyone is required to stay home, except for essential needs. When out, protect yourself and those around you by wearing a face covering, staying 6 feet away from others, and washing your hands often. Learn more at cityofberkeley.info/covid19. City offices are closed to the public. Some services are available remotely.

The City of Berkeley Health Officer has ordered all residents to shelter at home, leaving only to receive or provide essential services, starting 12:01 am on Tuesday, March 17. See details of the Order, frequently asked questions, and recommendations from Berkeley Public Health at https://www.cityofberkeley.info/coronavirus.

City Council Live Stream: Please visit https://www.cityofberkeley.info/CalendarEventWebcastMain.aspx

ZAB Live Stream: Please visit http://www.cityofberkeley.info/Clerk/Commissions/Zoning_Adjustment_Board_Meeting_-_Video_Stream.aspx.

The City of Berkeley web site is undergoing scheduled maintenance starting on Friday night, September 13 and ending on Saturday afternoon, September 14. During this time, most web pages should be available, but some resources may become unavailable for short periods of time.

Looking for a live stream of the Zoning Adjustments Board (ZAB) meeting on 5/9/19, at 7:00pm? Please visit https://www.youtube.com/channel/UC1UAnZ8kU8EWllREyOY7rwQ/. The normal viewing methods will not work this time due to a concurrent City Council Special Meeting at the same time.

Looking for a live stream of the Zoning Adjustments Board (ZAB) meeting on 2/28/19, from 6:00 to 11:00 PM? Please visit http://www.cityofberkeley.info/Clerk/Commissions/Zoning_Adjustment_Board_Meeting_-_Video_Stream.aspx. The normal viewing methods will not work this time due to a concurrent City Council Special Meeting at the same date and time.

PG&E is reporting a widespread outage affecting thousands of customers in Berkeley and many City buildings, including the Finance Customer Service Center and the Permit Service Center. Call respective City services for further details, or check the PG&E outage page. Power is expected to return by 12:45pm. Traffic lights that are not working should be treated as a four-way stop sign.

311 City Services
  • Online Services
  • For City services in many
  • languages, call
  • 311 or 510-981-2489

Translation Disclaimer

Quick Links

 

General Information
General Information

 

Frequently Asked Questions About Online Video:
 
Q:     What are the minimum system requirements for watching the live and archived video?
 
A:       System Information:  To view and hear our online video, your computer must have a sound card, a minimum 56 Kbps Internet connection.  If you have a Macintosh, be sure that you are running Mac OS 8.1 or later, have a PowerPC 603e 180MHz or better with 32MB RAM, virtual memory turned on, and 10MB of free disk space.

    Browser Information: Please be sure that you are using Internet Explorer 5.0 or Netscape 4.7 (or later). If on a MAC please use Firefox 3.0 (or later).

    Connection Information: As with all Internet-based video, the more bandwidth available to you the better. The video on our site is configured to stream at various speeds from 20kbps (audio-only) up to 350kbps. Our servers will automatically detect your connection speed and send the highest quality stream possible. If you are trying to view the webcast with a dial-up connection, you will find the best performance is achieved by manually selecting an audio-only version of the webcast.

 
Q:     I have all the recommended software installed but I'm still not able to view the webcasts. Any suggestions?
 
A:       Double-check your connection speed?: To ensure maximum quality for a wide-range of connection speeds, we frequently include separate audio-only versions of our webcast. If you have a slow connection speed (less than 100kbps like a dial-up connection) you will receive better quality if you select the audio-only version.

    Are you firewalled?: Occasionally a firewall will reduce the speed with which you can receive webcast information on an otherwise high-speed connection. We have gone to great lengths to make our data as 'firewall friendly' as possible but bottlenecks can still occur at a firewall (especially when connecting from a corporate LAN). Most users experiencing this problem can still enjoy the audio-only version of the webcast.

    Is your volume turned on?: This happens more than you think. Double-check to make sure that the volume is turned on loud enough and, if you have them, external speakers are turned on. This is especially important when using a low-speed connection where there might not be enough bandwidth to display video.

 
Q:     I can hear the audio but I can't see anything. What's wrong?
 
A:    The problem is one of three things: (1) You don't have a fast enough connection to receive the video portion of the webcast, (2) you have selected an audio-only webcast, or (3) you do not have the proper codecs installed. To insure that your Windows Media Player has the proper codecs bring up the Player in it's own window and click on Tools/Options on the menu at the top of the window. Within the options window be sure that "Enable automatic codec download" is checked, and click on "OK".
 
Q:     How can I determine my connection speed?
 
A:       The easiest way to check your effective connection speed is to select a webcast (live or archived) and place your mouse cursor over the small picture, usually of a sun or storm cloud, on the bottom-left hand corner of the viewing screen as the webcast buffers or plays. A small pop-up window will appear displaying the speed at which you are receiving the webcast.
 
Q:     Is there any way I can make the viewing area larger?
 
A:       You can make the video viewing area bigger by right-clicking on the video box and selecting the full-screen option or type ‹alt›-‹enter›. To return to the normal viewing size right-click and deselect full-screen or simply hit the ‹esc› key.
 
Q:     The webcast stopped while I was viewing it. Was it something I did and how can I fix it?
 
A:       Occasionally enough packets will get lost in cyberspace on the way to your computer to cause a noticeable interruption. In most cases the system will recover automatically and resume the webcast after a few seconds without any special action on your part. However, if you get no response after the first minute, refreshing the page is the best way to resume the webcast.
 
Home | Residents | Businesses | COVID-19 | Services | Elected Officials
Web Policy | Text-Only Site Map | Contact Us
City of Berkeley - Central Administrative Offices, 2180 Milvia St, Berkeley, CA 94704
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903
###