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General Information
General Information

Social Media Policy

The following content is not permitted - or if content on a specific Social Media site is not subject to control by the City is not sanctioned - on Social Media sites operated by the City, and shall be removed as soon as possible.

  1. User-generated content unrelated to the stated purpose of the Social Media site and the City content in response to which the material is posted;
  2. Obscene content, "fighting words" or terrorist threats as defined by the California Penal Code;
  3. Defamatory statements as defined by applicable law;
  4. Private, personal information published without consent of the individual identified;
  5. Content that violates a legal ownership interest of any other party;
  6. Information that is likely to compromise the safety or security of the public or public systems;
  7. Advocacy with respect to specific political parties, candidates elected or appointed officials, or ballot measures, whether local, state or national;
  8. Content that promotes, fosters, or perpetuates discrimination on the basis of race, creed, color, age, religion, gender, marital status, status with regard to public assistance, national origin, physical or mental disability or sexual orientation;
  9. Solicitations for commerce;
  10. Incitement of illegal activity;
  11. Photos or other images that fall in any of the above categories; and
  12. Hyperlinks to material that falls in any of the above categories

The City reserves the right to restrict or remove any content that is deemed in violation of this policy or any applicable law. Any content removed based on these guidelines must be retained, including the time, date and identity of the poster when available in accordance with the City's policy on the retention of such information.


In the event the City decides not to display a posting on social media, an aggrieved person may submit a written appeal within seven (7) days to the Assistant to the City Manager/PIO. Appeals should be sent to Matthai Chakko, mchakko@cityofberkeley.info

A decision by the Assistant to the City Manager/PIO may be appealed in writing to the Deputy City Manager within (10) days of issuance the appeal decision. The decision of the Deputy City Manager is final. Appeals should be sent to Paul Buddenhagen, pbuddenhagen@cityofberkeley.info.

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