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Public Health Division
Public Health Division

The City of Berkeley supports the 2-1-1 Information and Referral Phone Line to help people find affordable housing and critical social services in Berkeley and in Alameda County. 

What is 2-1-1?  2-1-1 is a free, accessible, 3-digit telephone number that enables all Alameda County residents easy access to customized multilingual health, housing and human services information 24 hours a day, 7 days a week and 365 days a year. Although available to everyone, 2-1-1 is especially critical for vulnerable populations such as single parent and very low-income families, frail elders, people with disabilities, caregivers, and non-English speakers who are in need of such vital resources as emergency housing, food, financial aid, healthcare, and legal assistance. 2-1-1 has also proven to be a critical public communications tool during recovery efforts after a disaster. 

Learn about 50 Ways 2-1-1 Works! 

FLYERS:   2-1-1 (English)2-1-1 (Spanish)2-1-1 (Chinese) | 2-1-1 (Vietnamese) 


For more information about Eden Information & Referral 2-1-1 services, access this web address:



Get Connected. Get Answers.

Simply Dial 2-1-1



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Public Health Division, 1947 Center Street, 2nd Floor, Berkeley, CA 94704
Questions or comments? Email: Phone: (510) 981-5300
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903