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Finance Department
Finance Department

Contact Customer Service

For questions or additional information about Refuse Services, Collection and Billing, please contact Customer Service.

See Customer Service Center for location information and counter hours.

Phone (510) 981-7270 Monday – Friday 8:00 a.m. – 5:00 p.m. for:

Email: We would like to hear from you. Let us know if you think we are doing a good job or if there are areas that need improvement. Our goal is to provide exceptional customer service and who better to ask than you, our valued customer. Send us an email with your questions or comments!


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Finance Department, 1947 Center Street, Berkeley, CA 94704
Questions or comments? Email: Phone: (510) 981-7200
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903