Translation Disclaimer

Customer Service
Customer Service

 

Residential Preferential Parking (RPP) Renewal FAQs


 Attention Annual Permit Holders:

We are still in the process of transitioning our parking permit management system to a new vendor, and as a result, renewals this year are slightly delayed. While we are currently unable to share a specific date for when renewals will begin, we are actively planning for this process and will send you information on how to renew using the new system as soon as it is ready. 

Until further notice, any existing RPP annual permit expiring June 30, 2019 will be extended through the renewal period. Vehicles displaying a valid FY 2019 annual permit will not be cited while customers have an opportunity to renew for FY 2020.  

1. What is the RPP Program?
The primary purpose of the RPP program is to protect neighborhoods from an influx of non-resident vehicles and preserve parking for neighborhood residents in the vicinity of their homes.  When displayed on one's vehicle, the RPP permit exempts the vehicle from the two-hour parking time restriction imposed on non-residential vehicles in the specific zone. (Street sweeping restrictions still apply.)  Vehicles without an RPP permit are limited to two-hour parking in any RPP zone, between 8:00 a.m. and 7:00 p.m. Monday through Friday, and Saturday in some areas.  The RPP program is currently in effect in sixteen (16) zones across the City of Berkeley.

2. When will my RPP permit and visitor permit expire?
Due to the transition to a new parking management system during the Fiscal Year 2020 renewal season, 2019 permits will expire on July 31, 2019. In general, RPP permits and visitor permits are valid from July 1 through June 30.

3Who can renew their 2020 RPP permit and/or visitor permit online?
Berkeley residents who have received their renewal letter in the mail containing their login information (license plate number and unique online link code) can renew their existing annual RPP permit online. Please note that for FY 2020 renewals, residents will receive a separate letter and link code for each annual permit on file in FY 2019. While these letters should arrive at the same time, please be mindful that additional letters from the City may be on their way if you still have more permits to renew.

Residents may also purchase up to twenty (20) one-day visitor parking permits per permitted vehicle online.  

4How much does a 2020 Residential Preferential Parking permit cost?
The 2020 Residential Preferential Parking annual permit costs $66.00.

5. May I purchase visitor parking permits online? If so, how many and what is the cost?
Community members may purchase up to twenty (20) one-day visitor parking permits per permitted vehicle online, ONLY at the time of your annual permit renewal. The cost per one-day visitor permit is $3.00. These permits will be mailed to Community members. Please allow 3 to 4 weeks for delivery.

 6I currently have a delinquent citation. May I renew my 2020 RPP permit and/or visitor permits online? 
Yes. All delinquent parking citations must be paid prior to renewing your 2020 RPP permit. Effective July 1, 2019, you may pay citations online when renewing your RPP permit. You may also visit 
berkeley.cmrpay.com to pay citations.  For more payment options, information or to pay your citation by phone, please call: 1-844-855-2333.

 7Is there a convenience fee to renew my 2020 RPP permit and/or visitor permit online? 
Yes.  There is a $3.00 convenience fee that will be applied at the end of your transaction.

 8I currently have a 2019 RPP permit but have not received my 2020 renewal in the mail.  Can you confirm the date and address for my renewal?
Please contact Customer Service by calling 510-981-2489, to confirm the address we have on file. 
 

 9I am scheduled to travel abroad.  Can I bring my renewal form into the Customer Service Center?  Will I still be required to provide a copy of my current DMV registration?
Please complete the Mail-In Coupon from your notice and visit our Customer Service Center at 1947 Center Street, Monday through Thursday 8:30 am – 4:00 pm.  This office is closed on Fridays and City holidays. You may pay by cash, check, or credit card (Visa and MasterCard accepted).  A copy of your current DMV registration is required. 

 10I am receiving an error notice when trying to renew online.  Who do I contact?
Please contact the Customer Service Center at (510) 981-2489. 

 11. Can I renew my RPP by phone?
RPP permits cannot be renewed by phone. You may renew online, by mail, or you may renew in person by visiting our Customer Service Center at 1947 Center Street Monday through Thursday 8:30 am – 4:00 pm. This office is closed on Fridays and City holidays. 

 12. I lost or never received my 2020 RPP permit renewal notice. How can I obtain my online system unique identifier? 
Please contact the Customer Service Center at (510) 981-2489 to receive a reprint of your system unique identifier.  Renewal information will only be mailed to the registered address on file.

13. Where do I place my RPP permit and 1-day visitor permits?
Starting with FY 2020 permits, an eligible vehicle’s license plate will function as its annual permit, and bumper permits will no longer be issued by the City. Visitor permits must be displayed (hung) on the rear view mirror facing forward. 

14. If I purchase a new vehicle during the year, do I need to obtain a new RPP permit?
A new permit is required when you purchase a new vehicle. 
Please Note: All vehicles must be registered to a valid residential address within the City of Berkeley in order to receive an RPP permit. Also, please be aware that RPPs are non- transferrable and non-refundable.
              
15. What should I do if I move from one RPP area to another?
Community members have to purchase a new RPP permit if they move from one RPP area to another.  Also, please be aware that RPPs are non- transferrable and non-refundable.

16. Are Visitor permits valid throughout the City? 
No. Visitor permits are valid only for the RPP area for which they were purchased. Visitor permits do not allow parking at parking meters, colored curbs or tow away zones, during street sweeping times, or other limited zones. 

17. May I apply for a new RPP permit online?
Yes. Starting July 1, 2019 you may apply for a new RPP permit using the online service at
berkeley.cmrpay.com.

18. How long will it take to receive my 2019 RPP permit and/or visitor permits after renewing online?
Your license plate will function as your annual permit. All annual permits are active at the time of purchase. Visitor permits may take 3-4 weeks to arrive after purchasing online. 

 19. Can I go back online to purchase 1- day visitor permits after I already purchased my annual permit?
You may purchase 1-day visitor permits online ONLY at the time of your annual permit renewal. In the fall, residents will also be able to purchase 1- and 14-day temporary permits online.

 20The area on my renewal is not correct.  Can I still renew online? 
Permits should not be renewed online if any information is not correct.  
Please visit our Customer Service Center at 1947 Center Street Monday through Thursday 8:30 am – 4:00 pm. This office is closed Fridays and City holidays.

 21. How many annual permits may I purchase at my address? 
A maximum of three (3) Annual Permits may be issued to a single address, which will help ensure that on-street parking is not used for long-term storage of cars.  Households in need of more than three Annual Permits may request a waiver of this limit, and if approved, each additional Annual Permit will incur a $100 surcharge in addition to the permit fee.  Waiver forms are available at the City's Customer Service Center or may be requested by emailing 
rpp@cityofberkeley.info.

22There is a new license plate on my vehicle.  Do I need to purchase a new RPP permit? 
The license plate number we have on file functions as the permit for that vehicle. If you obtain a new license plate, they will not match and you may receive a parking citation.  Please contact Customer Service at 
cscounter@cityofberkeley.info to provide updated license plate information. 

Home | Residents | Businesses | Visitors | Services | Elected Officials
Web Policy | Text-Only Site Map | Contact Us
City of Berkeley - Central Administrative Offices, 2180 Milvia St, Berkeley, CA 94704
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903
###