Everyone is required to stay home, except for essential needs. When out, protect yourself and those around you by wearing a face covering, staying 6 feet away from others, and washing your hands often. Learn more at cityofberkeley.info/covid19. City offices are closed to the public. Some services are available remotely.

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Request Service or Information from City Departments

Please fill out this form to request service or information from city departments.

Your submission will be reviewed by the 311 Customer Service Team,
Monday through Friday, 8:30 AM to 4:30 PM.

For information requests, you may be able to find your answer with a Search of our website.

If reporting a police, fire, medical, or other emergency, please call 911 immediately. If reporting a Public Works emergency (e.g., sewer overflow, traffic signal outage, fallen trees, toxic spill, etc) please call (510) 981-6620.

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