See our Omicron surge page for up-to-date guidance on testing, vaccination, masking, isolation, and quarantine.

Emergency Regional Stay Home Order. Bay Area ICUs are near capacity. Stay home except for essential tasks. Keep errands short. Don't gather with anyone outside your household. Cancel plans for non-essential travel. Learn more.

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City Manager's Office
City Manager's Office

Customer Service Topic Listing

311 Customer Service Center - Access City of Berkeley services, report problems, or request information by dialing 3-1-1 inside City limits, or (510) 981-2489 from anywhere. [more...]

Customer Service Center     - [more...]

Administrative Citation Appeal - If you have received an administrative citation, you may appeal the determination that you violated a City ordinance, the penalty imposed, or both. [more...]

Neighborhood Services Code Enforcement UnitEnhancing Berkeley's Quality of Life - The goal of Neighborhood Services Code Enforcement Unit (NSCEU) is to provide a clean and safe environment for all Berkeley residents, workers and visitors. In general, the police and fire departments handle life and safety issues that are serious and urgent, while Neighborhood Services Code Enforcement Unit is responsible for the enforcement of Municipal Code violations (typically, on private property). This work is often done in conjunction with other City departments and includes: [more...]

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City Manager's Office, 2180 Milvia Street, Berkeley, CA 94704
Questions or comments? Email: Phone: (510) 981-7000
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903