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City Manager's Office
City Manager's Office

Customer Service Topic Listing

311 Online Service Center Main Menu - City of Berkeley, CA - A number of online services have been made available for your convenience. 

For emergencies, call: 

  • Police, Fire or Medical:  911
  • Public Works: (510) 981-6620

Public Works emergencies include sewer overflow, traffic signal outage, fallen trees and toxic spills.  


Customer Service Center     - The City of Berkeley is committed to providing those who live, work, and visit the City of Berkeley with easy access to all City services and information.  The City's Customer Service Center includes a walk-in customer counter for transactions and information, a Customer Service Call Center and an Online Service Center for round-the-clock access to the services and forms that will help you do business at the City. [more...]

Administrative Citation Appeal - If you have received an administrative citation, you may appeal the determination that you violated a City ordinance, the penalty imposed, or both. [more...]

Code EnforcementEnhancing Berkeley's Quality of Life - The goal of the code enforcement unit is to provide a clean and safe environment for all Berkeley residents, workers and visitors. In general, the police and fire departments handle life and safety issues that are serious and urgent, while code enforcement is responsible for the enforcement of administrative violations. This work is often done in conjunction with other City departments and includes: [more...]

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City Manager's Office, 2180 Milvia Street, Berkeley, CA 94704
Questions or comments? Email: Phone: (510) 981-7000
(510) 981-CITY/2489 or 311 from any landline in Berkeley
TTY: (510) 981-6903