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City Manager's Office
Press Contact: Matthai Chakko, (510) 981-7008

Letters from city for each car will have codes to create online account. Some citation deadlines on hold from June 24-July 21.

Berkeley, California (Tuesday, June 25, 2019) - Keep an eye out for residential parking permit letters from the City so you can take advantage of a new system that will use license plates as permits and considerably speed up the process.

The new parking management system will allow permit holders to pay for and renew permits online almost instantly - instead of the previous process which required waiting for the City to mail a physical permit.

The City's letters will include a link code for each car, so keep all of them. Starting July 22, use those link codes to create an online account using a portal you'll find at cityofberkeley.info/rpp. In future years, your online account will allow you to renew and pay without any mail from the City.

New permit holders will be able to use this portal on July 22 to upload documents. Both new residential permits and temporary permits will be available by visiting the City's Customer Service Center

In addition, anyone who gets a parking citation is now able to pay it instantly at cityofberkeley.info/parkingcitations. For parking citations issued before June 24, all deadlines will be suspended and will not incur penalties during that time. As we transition to the new parking management system, please pay by check or pay online starting July 22 for citations issued prior to June 24.

"Governments everywhere inherit complex systems, a reflection of the diverse people and needs we serve," said Dee Williams-Ridley, Berkeley's City Manager. "The challenge lies in the commitment to change. Overhauling a system like this requires a detailed, multi-departmental focus on a core goal of our city government: customer service."

We need your help: hold onto the City mailers. Use them to apply or renew starting July 22 and before August 31 - the last day 2018-19 residential parking permits will be honored. 

Effective September 1, license plates will be permits in designated residential permit neighborhoods. Our new online portal will let you look up whether you're in a residential permit neighborhood and also whether your neighborhood qualifies to apply for the program.

Parking enforcement officers have been using license plate recognition technology since 2016. Our privacy policy is that no data is kept for more than 30 days unless we take action, such as through a citation or violation found. Violation data is kept for 1 year. This database is a closed system, unlinked to any other database, such as DMV databases.

These new systems will also allow us to better look at aggregate data to see patterns of how parking is used in Berkeley. The public right-of-way is public space. We want to use it as effectively and efficiently as possible.

For example, our parking management system in the Downtown, Southside, Northside and Elmwood Districts has meter hours and price based on demand. The closest areas to the downtown core are priced higher with shorter time limits. In those areas, City parking garages such as our new Center Street Garage are cheaper than on-street parking, reflecting the higher value that the street has for convenience. Meters are used to improve access, promote commercial activity, and discourage long-term car storage.

Starting June 24, residents don't have to mail forms to renew or wait for mailed, physical permits. A customer can upload renewal information via the web. Anyone will be able to pay for a ticket the moment they see it. The entire process will be more efficient.

 "Mobilizing the entire organization to launch this requires changing past practices, integrating various technologies, setting up payment systems, training staff, care for public service and aligning with numerous laws and council policies," said Police Chief Andrew R. Greenwood, whose parking enforcement division led the effort. "And, yet, we hope that what our community sees is a simple, straightforward process."

NOTE: This news release was updated at 5:15pm on Friday June 28 to reflect updated dates and deadlines related to the launch of the new parking management system.


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