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City Manager's Office
City Manager's Office
Press Contact: Matthai Chakko, (510) 981-7008


Berkeley, California (Tuesday, January 17, 2017) - Pay bills, request birth records, report problems, schedule inspections, research zoning applications or complete many other functions using the City's online services page: www.cityofberkeley.info/311.

The 311 Online Service Center processed almost 5,000 online requests in 2016, and the number continues to grow as more services are made available online. 

By visiting the 311 Online Service Center, you can access the following services at your convenience from your computer or mobile device 24/7:

Links to all of these online services can be found at www.cityofberkeley.info/311.

If you can't find what you're looking for, submit a general request for service or information.  The confirmation number allows you and City staff to track your request, which will be resolved within two to five business days. 

Be detailed to avoid delays. Provide addresses. If you can, offer a call-back number. Be clear about
what type of collection was missed - garbage, recycling or green waste.

Protect yourself and your financial identity online. Only use authorized payment vendors linked from Cityofberkeley.info.

If you need more help, dial 311 on a landline or cell phone when inside City limits. When outside Berkeley, dial 510-981-2489 Monday through Friday, 8:00 a.m. to 5:00 a.m.


Keep up with City of Berkeley news via our News page, email or .

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