Request Service or Information from City Departments
Please fill out this form to request service or information from city departments.
Your submission will be reviewed by the 311 Customer Service Team,
Monday through Friday, 8:00 AM to 5:00 PM.
For information requests, you may be able to find your answer with a Search of our website.
If reporting a police, fire, medical, or other emergency, please call 911 immediately. If reporting a Public Works emergency (e.g., sewer overflow, traffic signal outage, fallen trees, toxic spill, etc) please call (510) 981-6620.
Describe your request in detail:
Please provide as much information as possible to ensure a prompt response.
Phone # (daytime or cell):
Sorry, cannot submit request - see help tips above to correct missing or incorrectly
(Click highlighted input box or list if help tips not visible.)
We are submitting your service request. Please wait for your service request number...